FCA Partially Suspends Motor Finance Compensation Scheme Pending Legal Challenges, and Warns Insurers Over Poor-Value Legacy Pension Products
The Financial Conduct Authority (FCA) has confirmed that a tribunal has partially suspended its motor finance compensation scheme while legal challenges work through the courts, with the next substantive hearing expected in December or the following February. As a result, lenders targeted by motor finance complaints are not currently required to calculate or pay compensation. The partial suspension represents a significant pause in what has become one of the UK's largest retail financial services redress exercises — the motor finance mis-selling scandal, triggered by a Court of Appeal ruling on discretionary commission arrangements, had raised the prospect of industry-wide liability running into billions of pounds. Separately, the FCA issued a warning to insurance companies that consumers with savings in older pension investment products — so-called 'legacy' funds — may not be receiving adequate value for money. The regulator signalled that firms holding customers in high-cost or underperforming historic products should act to improve outcomes or face regulatory action. Taken together, Thursday's dual interventions reflect the FCA's broadening consumer protection agenda: the motor finance suspension keeps a major liability question live but paused, while the legacy pension warning extends pressure on the insurance and pensions sector to remediate poor-value products proactively. Firms across retail banking, consumer finance, and life insurance face continued compliance demands, and the motor finance proceedings will remain a focal point for financial services litigation practices through at least early 2027.
Sign up to read →